FAQs

[vc_row css=”.vc_custom_1560590712700{padding-top: 4% !important;padding-bottom: 4% !important;background-image: url(https://octenol.shop/wp-content/uploads/2019/06/4.jpg?id=369) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” background_style=”normal” font_color=”#ffffff”][vc_column][vc_row_inner type=”boxed” css=”.vc_custom_1446818922721{margin-top: 115px !important;margin-bottom: 40px !important;}”][vc_column_inner][vc_single_image image=”131″ img_size=”full” alignment=”center”][title text=”ANSWERS TO YOUR QUESTIONS” tag=”h6″ font=”secondary_font” font_size=”14px” color=”#ffffff” text_align=”center”][title text=”Frequently Asked Questions” font=”secondary_font” font_size=”75px” color=”#ffffff” text_align=”center”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1424267003662{padding-top: 4% !important;padding-bottom: 4% !important;}” background_style=”normal” font_color=”#000000″][vc_column][vc_row_inner type=”boxed” css=”.vc_custom_1424344403140{margin-top: 40px !important;margin-bottom: 35px !important;padding-right: 17% !important;padding-left: 17% !important;}”][vc_column_inner][title text=”What is your international returns policy?” tag=”h3″ font=”secondary_font” color=”#4a5e7a” css=”.vc_custom_1433512264594{margin-bottom: 30px !important;}”][vc_empty_space][title text=”How can I find your international delivery policy?” tag=”h3″ font=”secondary_font” color=”#4a5e7a” css=”.vc_custom_1433512367872{margin-bottom: 30px !important;}”][vc_empty_space][title text=”What should I do if my order hasn’t been delivered yet?” tag=”h3″ font=”secondary_font” color=”#4a5e7a” css=”.vc_custom_1433512373224{margin-bottom: 30px !important;}”][vc_empty_space][title text=”How can I get a new returns note?” tag=”h3″ font=”secondary_font” color=”#4a5e7a” css=”.vc_custom_1433512379752{margin-bottom: 30px !important;}”][vc_empty_space][title text=”I’m an international customer, have you received my returned items?” tag=”h3″ font=”secondary_font” color=”#4a5e7a” css=”.vc_custom_1433512386144{margin-bottom: 30px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner type=”boxed” css=”.vc_custom_1424344165663{margin-bottom: 80px !important;padding-right: 17% !important;padding-left: 17% !important;}”][vc_column_inner][vc_separator border_width=”2″][title text=”4 HRS ESTIMATED RESPONSE TIME” tag=”h6″ font=”secondary_font” font_size=”14px” color=”rgba(74,94,122,0.8)” text_align=”center” css=”.vc_custom_1430980810853{padding-top: 40px !important;}”][title text=”We’re Here to Help” tag=”h2″ font=”secondary_font” color=”#4a5e7a” text_align=”center” css=”.vc_custom_1431420035378{margin-bottom: 40px !important;}”][vc_btn title=”Write to WhatsApp” style=”custom” custom_background=”#4a5e7a” custom_text=”#ffffff” shape=”square” align=”center” custom_onclick=”true” link=”url:%2F%2Fapi.whatsapp.com%2Fsend%3Fphone%3D380950737483|||” custom_onclick_code=”ym(54447874, ‘reachGoal’, ‘wp’); return true;”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]